Read 'Chapter 0: Course Material' & answer the following question(s): |
1. | The balanced scorecard |
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2. | _______________ are outcome measures that are expressed a result of past efforts. |
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3. | _______________ are outcome measures that relate to customers. |
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4. | Which of the following would be a nonfinancial measure? |
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5. | Using the balanced scorecard approach, a company evaluates managerial performance based on |
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6. | In the Balanced Scorecard system, core objectives and measures |
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7. | From the customer perspective, which of the following might be considered a core objective rather than a performance value? |
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8. | The time it takes to produce one unit of product is called |
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9. | At the beginning of 2x13, Peters Company installed a JIT purchasing and manufacturing system. The following information has been gathered about one of the company's products: Theoretical annual capacity = 2,000; Actual production = 1,800; Production hours available = 500; Actual conversion cost per hour = $7. The theoretical velocity per hour is |
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10. | Harris, Inc. manufactures a product that experiences the following activities: Processing (three departments) = 60 hours; Moving (four moves) = 15 hours; Waiting time = 45 hours; Rework time = 120 hours. The MCE for the product is |
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11. | __________________________ is a diagram that is used to document the primary strategic goals based on the if-then statements developed. |
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12. | A manufacturing cell has the theoretical capability of producing 40,000 microchips per quarter. The conversion cost per quarter is $25,000. There are 4,000 production hours available within the cell per quarter. The theoretical cycle time per unit in minutes is |
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13. | Cycle time and velocity would be a typical measure for which of the following balanced scorecard model? |
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14. | Which of the following balanced scorecard perspectives essentially asks the question? "Can we continue to improve and create value?" |
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15. | The case study for the Balanced Scorecard using a corporate steering wheel analogy was: |
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