Read 'Chapter 1: Retailers and their structure' & answer the following question(s): |
1. | Retail is the ____________ industry in the U.S. both in number of establishments and number of employees. |
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2. | _____________________ are not included in traditional retailing: |
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3. | Which one of the following is not a disadvantage of online retailers? |
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Read 'Chapter 2: Retail management requirements' & answer the following question(s): |
4. | Marketers can carry on online marketing in the following way(s): |
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5. | Suggestions to improve the plight of e-tailers do not include the following: |
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6. | Retail management skills do not include: |
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Read 'Chapter 3: Store Location' & answer the following question(s): |
7. | Human factor requirements refer to: |
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8. | Successful retail businesses: |
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9. | The suburbanite is more apt to: |
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Read 'Chapter 4: Store buildings, fixtures and equipment' & answer the following question(s): |
10. | Fundamental considerations to be taken into account in choosing a site do not include: |
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11. | IT in retailing can give information on all except: |
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12. | ____________________ is not a factor affecting layout or arrangement of fixtures and merchandise: |
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Read 'Chapter 5: Arranging the store's interior - layout' & answer the following question(s): |
13. | The general patterns evidenced in the structure for branch operations do not include: |
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14. | One of the following is not one of the four major steps involved in selecting retail employees: |
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15. | Techniques available for appraising training programs include: |
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Read 'Chapter 6: Structure of the retail firm' & answer the following question(s): |
16. | Which one of the following is not a goal of a compensation plan? |
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17. | Job dissatisfaction and employee complaints can include: |
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18. | ___________________ is not an essential element in a merchandise budgeting plan: |
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Read 'Chapter 7: Retail human resource management' & answer the following question(s): |
19. | A good budget to accomplish its purpose should: |
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20. | The stock-sales ratio indicates the relationship that exists: |
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Read 'Chapter 8: Merchandising policies and budget' & answer the following question(s): |
21. | Two types of formal buying plans available are: |
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22. | Factors that influence the quantities of stock to be purchased do not include: |
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Read 'Chapter 9: Planning and selecting item assortments' & answer the following question(s): |
23. | Once established, a basic stock list should: |
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24. | ________________ is not an inside source of information on customer’s buying habits: |
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25. | A model stock is not: |
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Read 'Chapter 10: Buying : Selecting merchandising resources' & answer the following question(s): |
26. | _______________________ is not a major source of supply open to retailers: |
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27. | Group buying yield the following benefits except: |
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28. | An invoice or resources bill of goods will not include: |
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Read 'Chapter 11: Buying : Negotiating with merchandise resources' & answer the following question(s): |
29. | Discounts can be based on all the following except: |
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30. | “Terms of sale” do not refer to: |
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31. | "Net 30 days" is a good example of _________________. |
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Read 'Chapter 12: Merchandise control' & answer the following question(s): |
32. | On an invoice dated August 7, with terms 3/10 EOM, the 3 percent discount can be taken through |
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33. | Limitations of merchandise control can not include: |
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34. | Merchandise management or stock control refers to: |
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Read 'Chapter 13: Handling incoming merchandise' & answer the following question(s): |
35. | Which one of the following is not a unit control system? |
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36. | Stock shortages or theft of merchandise can be minimized by all except: |
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37. | Centralization of common activities in the receiving operations of merchandise allows for all except: |
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Read 'Chapter 14: Pricing' & answer the following question(s): |
38. | Information required on incoming shipments can not include: |
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39. | Limitations of price lining do not include: |
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40. | ________________ is not a factor influencing markup: |
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Read 'Chapter 15: Advertising and Display' & answer the following question(s): |
41. | Other factors that can influence markup pricing include: |
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42. | The steps in programming retail advertising do not include: |
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Read 'Chapter 16: Other nonpersonal methods of retail' & answer the following question(s): |
43. | Interior displays can be classified into these categories except: |
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44. | Non-personal methods of sales promotion used by retailers do not include: |
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Read 'Chapter 17: Personal salesmanship' & answer the following question(s): |
45. | Sales promotions employed by supermarkets do not include: |
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46. | Some general rules helpful in selling include all except: |
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47. | Which of the following is not a major cause of customer complaints? |
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Read 'Chapter 18: Customer services' & answer the following question(s): |
48. | Customer services can not include: |
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49. | ______________________ is not a type of retail credit or consumer credit: |
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50. | Which of the following Federal statutes does not apply to credit legislation? |
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Read 'Chapter 19: Retail credit and collections' & answer the following question(s): |
51. | _____________ is not a yardstick for judging the effectiveness of credit departments: |
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52. | Accounting records serve all of the following purposes except: |
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53. | The retailer’s “net worth” is: |
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Read 'Chapter 20: Basic accounting controls' & answer the following question(s): |
54. | The daily record of each day’s transactions does not include: |
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55. | An item conspicuously absent from operating statements under the cost method of figuring profits is the: |
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56. | Advantages of the retail method of preparing an operating statement include all except: |
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57. | Which of the following two figures are required by the retail inventory method to be carried on the retailer’s books at retail and at cost? |
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Read 'Chapter 21: Analyzing and controlling expenses' & answer the following question(s): |
58. | In seeking to improve profits, the retailer has most control over: |
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59. | Methods of allocating expenses do not include: |
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60. | Expense comparison and analysis do not involve: |
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Read 'Chapter 22: Control of sales transactions' & answer the following question(s): |
61. | The internal theft problems that can arise in a retail business do not include |
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62. | Major crimes committed against retailers by outsiders include all except: |
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63. | Internal theft problems include: |
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Read 'Chapter 23: Retail security and loss prevention' & answer the following question(s): |
64. | Management’s prime responsibility is to: |
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65. | Online retailers (e-tailers) should not take into account: |
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Read 'Chapter 24: Management coordination and leadership' & answer the following question(s): |
66. | Which of the following is true of the balance sheet? |
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67. | Which of the following is the correct way to date an operating statement? |
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Read 'Chapter 25: Brick and Mortar to Click and Mortar: E-tailing' & answer the following question(s): |
68. | Gross margin is |
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69. | The first step in merchandising budgeting is the preparation of the: |
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70. | _________________________ is not likely to be a future change in retailing. |
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