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Course 371011 - Sales Management: Products and Services
  Course Description
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This Course is based on the electronic .pdf file(s) Sales Management: Products and Services
by: Dr. Jae K. Shim, Ph.D.   (2009 )
Field of Study: Management
CPE Credit: 12 Hours
Level: Basic
Prereqs: None
State Exceptions: None
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Your Price:
Exam Only $82.00

There is no book for this course. The course is based on an electronic .pdf file which you can download now.
*Courses must be completed for CPE credit within one year of the date of

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Electronic Downloads:
Sales Management: Products and Services
by: Dr. Jae K. Shim, Ph.D., 2009, 171 pages
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Course Description:
This course is an overview of the role of the sales manager, both at headquarters and in the field, in managing people, resources, and functions of marketing. The problems of organizing, forecasting, planning, communicating, evaluating, and controlling sales are analyzed. A variety of techniques and pertinent concepts of behavioral science are applied to the management of the sales effort and sales force.

Course Topics:
The Salesperson’S Responsibilities Motivation And Consumer Behavior
The Selling Process Sales Presentations
Handling Objections Closing The Sale
Ethics In Selling Sales Management
Training Salespeople The Sales Force Of The Future
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