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Course 571002- Electronic Commerce : Applications for Cyberspace
  Final Exam
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571002v - Electronic Commerce : Applications for Cyberspace

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Technology & Operations
10 CPE Credit Hours

Final Exam
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Read 'Chapter 1: Growth Of E-Commerce' & answer the following question(s):
1. Which of the following is not true about e-commerce?
2. The objectives of EC do not include
3. In the internetworked E-business enterprise, an extranet refers to:
4. In an electronic payment system the bill is sent to the customer by:
5. Telecommunication companies include all except:
6. M-commerce relies on the use of wireless communications to allow managers and corporations to place orders and conduct business using handheld computers, portable phones, laptop computers connected to a network, and other mobile devices. T F
Read 'Chapter 2: The World Wide Web' & answer the following question(s):
7. There are three basic categories of electronic commerce applications: business-to-consumer, business-to-business, and consumer-to-consumer. In B2C applications, companies may offer:
8. Which of the following is true about Business-to-Business (B2B) e-Commerce?
9. In C2C applications:
10. ______________________ is not a resource that e-commerce systems rely on.
11. ________________ is not an Internet computer suffix.
12. Most e-commerce applications are ________________ systems that respond to a multitude of events – from a new customer's first website access, to payment and delivery processes, and to innumerable customer relationship and supply chain management activities.
13. ______________________ was the ancestor of the Internet. It was developed by the U.S. Department of Defense.
14. ___________________ is not a Web browser.
Read 'Chapter 3: The Access Provider Industry' & answer the following question(s):
15. Typical electronic applications include all except:
16. __________________ relationship management occurs when a firm obtains detailed information about a customer's behavior, preferences, needs, and buying patterns and uses that information to set prices, negotiate terms, tailor promotions, add product features, and otherwise customize its entire relationship with that customer.
17. Which of the following will never lend themselves to electronic commerce?
18. ___________________ is not used for online security.
Read 'Chapter 4: Intranets And Extranets' & answer the following question(s):
19. Which is the standard page description language for Web pages?
20. A(n) ___________________ is used to connect users to databases.
21. An internal organizational Internet that is guarded against outside access by a firewall is a(n):
22. Popular business uses of the Intranet include: A. B. C. D.
23. A secure network that uses the Internet as its main backbone network to connect the intranets of a company's different locations, or to establish extranet links between a company and its customers, suppliers, and other business partners is called a(n):
24. The benefits of Intranets do not include:
Read 'Chapter 5: Marketing And Advertising' & answer the following question(s):
25. Advertising is used to accomplish the following goals except for:
26. Which one of the following is not a form of search-related advertising spending on the Internet?
27. __________________ are bits of information stored on a client computer.
Read 'Chapter 6: EDI' & answer the following question(s):
28. __________________________ is a set of standards for structuring information that is to be electronically exchanged between and within businesses, organizations, government entities and other groups, including inventory data.
29. EDI should be viewed as:
30. The factors affecting data flow in the EDI system do not include:
31. Extensible Markup Language (XML) does not have
Read 'Chapter 7: Electronic Banking' & answer the following question(s):
32. _____________ cards are by far the most popular form of consumer electronic payment online.
33. Which of the following has the advantages of being independent and portable?
34. Internet payments for items costing from a few cents to approximately a dollar are called __________________.
Read 'Chapter 8: Network Security' & answer the following question(s):
35. Which of the statements is false regarding password policy?
36. ______________ includes the ability to infect the system with a virus or plant Trojan horses or back-doors.
37. An attacker that is able to read or copy confidential information has:
38. The Security Analyst Tool for auditing networks is known as:
39. _____________ is not a tool used to implement the security plan:
40. A program that replicates itself but does not infect other programs is a:
41. ________________ is software that is installed onto your computer, usually without your knowledge, to record your online activity for third parties.
42. Which one of the following is not a common type of network topologies:
43. ____________________________ is not a way to reduce risk related to software bugs
Read 'Chapter 9: Taxation Of E-Commerce' & answer the following question(s):
44. A(n) __________________ statement is a statement that is false and that injures the reputation of another person or company.
45. ______________________ are levied on the products or services that the company sells or uses.
Read 'Chapter 10: Assurance Services' & answer the following question(s):
46. Assurance services for electronic commerce do not include:
47. To become Web trust certified the CPA should have competence in the following areas except:
Read 'Chapter 11: Establishing a Presence on the Web and Business Online Strategies' & answer the following question(s):
48. Domain names for entities located outside North America end in:
49. Building an e-commerce website can be done in a number of ways. A small company with limited capital may choose which of the following as a cost effective alternative?
50. Apply one of the key e-commerce success factors of retailing on the Web to the following statement: “A company's prices don't have to be the lowest on the Web if they build a reputation for high quality, guaranteed satisfaction, and top customer support while shopping and after the sale.”
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