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Course 371007- Managing for Competitive Advantage
  Final Exam
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371007v - Managing for Competitive Advantage

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Read 'Chapter 1: Approaches to Management' & answer the following question(s):
1. __________ is an information system that unites a company’s major business functions, such as order processing, product design, purchasing, and inventory
2. Managers will describe the workplace in the 21st century with terms such as
3. Corporate leaders in the 21st century know that to be successful, they must focus on
4. Managers in the 21st century will build credibility in organizations by all of the following except:
Read 'Chapter 2: Managerial Functions' & answer the following question(s):
5. _______________ is not one of functions of management.
Read 'Chapter 3: The Manager as a Decision Maker' & answer the following question(s):
6. There has been an increased emphasis on group decision making in organizations. Which of the following statements has been found to hold true in studies of individual decision making as compared with group decision making? Individual decision making tends to
Read 'Chapter 4: Setting Objectives' & answer the following question(s):
7. The types of objectives in most organizations do not include
8. MBO managers are most likely to believe that employees
9. What is the first step to take when implementing MBO in a department accustomed to Theory X?
Read 'Chapter 5: The Work of Planning' & answer the following question(s):
10. Characteristics of informal planning do not include
11. “What would happen to our costs if we close plant No.3?” Is this an example of?
Read 'Chapter 6: Premises, Strategies, and Policies' & answer the following question(s):
12. Which level of management is most concerned with determining how specific tasks can be accomplished with available resources by a given date?
13. A lumber mill must carefully plan production for 160 different varieties of plywood. To do this, a linear programming model is used to generate a 6-month production schedule that is adapted to a weekly plan. The level of management responsible for this type of planning is
14. Basic types of top level strategies do not include:
15. Policy statements often contain certain words as follows, except
Read 'Chapter 7: Putting Plans to Action' & answer the following question(s):
16. Planning is characterized by key steps, except
Read 'Chapter 8: Organization Concepts' & answer the following question(s):
17. Horizontal division of labor includes
Read 'Chapter 9: Departmentation' & answer the following question(s):
18. In almost every organization there are three basic activities to be performed: minimal, optimal, and maximization. T F
19. Departmentation is the grouping of organizational subsystems. The greatest advantage of functional departmentation is that it
20. _________________ is not one of the major means of departmentalization
21. The organizational chart
Read 'Chapter 10: Authority' & answer the following question(s):
22. A manager can use power and authority to accomplish objectives. The relationship between these two important concepts is best explained as follows
23. Span of authority or control refers to
24. Which of the following is a reason that a manager may be reluctant to delegate?
25. Which of the following is a benefit of decentralization?
26. Line and staff positions are most likely to be in conflict because
27. A line position
Read 'Chapter 11: Organization Structures' & answer the following question(s):
28. The simplest organizational structure is
29. In what form of organization does an employee report to multiple managers?
30. The president of an organization assigned the chief information officer (ClO) the task of developing a disaster recovery plan for the organization. The recovery plan was to encompass all activities of the organization, not merely information systems. Therefore, the ClO needed to draw on the expertise of specialists from all over the organization. Identify the type of organizational structure that would be best to successfully complete this project.
Read 'Chapter 12: Organization' & answer the following question(s):
31. Factors common to all informal work groups do not include
Read 'Chapter 13: Organization Dynamics' & answer the following question(s):
32. An organization must be adaptive to the changing needs of those identities of which it is made up of, as well as, to its changing environment. T F
33. If a company makes a fundamental change in its organizational structure, resistance by employees
Read 'Chapter 14: Staffing the Organization' & answer the following question(s):
34. Staffing involves screening and developing strategies to delegate duties and job functions. T F
35. Staffing does not include
Read 'Chapter 15: Motivation and Modern Managers' & answer the following question(s):
36. Both Maslow and Herzberg have developed popular motivational theories. Which statement best distinguishes Herzberg’s theory?
37. Job enlargement is typified by
38. Herzberg postulated a two-factor theory of human behavior that included satisfiers and dissatisfiers. Which of the following is a dissatisfier?
Read 'Chapter 16: Directing' & answer the following question(s):
39. Good directing is not
Read 'Chapter 17: Leadership in Management' & answer the following question(s):
40. A Theory X manager most likely believes that employees
41. Which of the following motivation theories is based on Japanese management practices?
42. Which of the leadership skills is not suggested in recent thinking on crisis management?
Read 'Chapter 18: Communicating' & answer the following question(s):
43. Which one of the following is not an example of formal communication within an organization?
Read 'Chapter 19: Appraising and Developing Employees' & answer the following question(s):
44. _____________________ is not an employee performance measure
Read 'Chapter 20: Controlling' & answer the following question(s):
45. Statistical data effectively express certain types of performance. Most common are those dealing with time, work, space, capital, debt, and profit. T F
Read 'Chapter 21: Key Areas for Control' & answer the following question(s):
46. Which one of the following statements about quality circles is false?
Read 'Chapter 22: Overall Controls' & answer the following question(s):
47. Which of the following is not a control tool?
Read 'Chapter 23: Total Quality Management (TQM) and Just in Time (JIT)' & answer the following question(s):
48. A company has recently introduced total quality management (TQM). The company’s top management wants to determine a new and innovative approach to foster total participation throughout the company. Management should
Read 'Chapter 24: International Management' & answer the following question(s):
49. To understand management in any foreign country it is necessary to understand all except
Read 'Chapter 25: Management Information Systems and Decision Making Models' & answer the following question(s):
50. A company is deciding whether to purchase an automated machine to manufacture one of its products. Expected net cash flows from this decision depend on several factors, interactions among those factors, and the probabilities associated with different levels of those factors. The method that the company should use to evaluate the distribution of net cash flows from this decision and changes in net cash flows resulting from changes in levels of various factors is
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