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Course 311004- Change Management
  Final Exam
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311004v - Change Management

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8 CPE Credit Hours

Final Exam
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Read 'Chapter 1: Parts of All of Us' & answer the following question(s):
Read 'Chapter 2: The Story Behind the Story' & answer the following question(s):
Read 'Chapter 3: A Gathering: Chicago' & answer the following question(s):
Read 'Chapter 4: The Story of Who Moved My Cheese?' & answer the following question(s):
1. In the beginning, the mice and littlepeople shared this in common:
2. The mice remained prepared while the littlepeople became comfortable and lazy.
3. Happiness for the littlepeople while at Cheese Station C was contingent on having cheese.
4. To the littlepeople, cheese became something that they deserved, a "right" that they should not be denied.
5. Hem and Haw's confidence grew into the arrogance of success.
6. Sniff and Scurry were surprised to find Cheese Station C empty.
7. The mice's initial reaction to finding Cheese Station C empty was:
8. Hem and Haw had noticed the small changes occurring in Cheese Station C and were not surprised when the cheese was moved.
9. The more important your cheese is to you, the more you want to hold on to it.
10. Hem and Haw wasted valuable time trying to discern the cause of the change.
11. Many people feel as the littlepeople did, thinking they were "special" and shouldn't be treated this way.
12. Denying that changes had occurred, the littlepeople lost sleep, had less energy and became irritable.
13. Fear keeps us from changing.
14. Haw used his imagination to paint a believable picture of where he wanted to be. As he did this, he began to feel better.
15. Sometimes things change and they are never the same again. That's life!
16. A key moment occurred when Haw was able to laugh at himself.
17. Fear can be good.
18. The message Haw left for Hem was:
19. A great question to motivate yourself is "What would you do if you weren't afraid?".
20. Haw decided to stay alert and use his instincts to sense change and to adapt to it.
21. "They keep moving the cheese" means that change is inevitable.
22. "Get ready for the cheese to move" means that you should anticipate change.
23. "Smell the cheese often so you know when it is getting old" implies that you should monitor change and be ready to adapt to it.
24. As Haw began to move, he trusted what lay ahead for him even though he didn't' know exactly what it was.
25. "Move with the cheese" means:
26. Haw's moving in a new direction freed him.
27. Movement in a new direction, any direction, is a step in the right direction.
28. Moving beyond your fear:
29. Change does not always lead to something worse, it in fact can lead to something much better.
30. Imagining myself enjoying new cheese even before I find it, makes the journey more difficult.
31. The quicker you let go of old cheese, the sooner you find new cheese.
32. Haw determined that it was safer to search in the maze than to remain in a cheeseless situation.
33. Change is unnatural.
34. Old beliefs do not lead you to new cheese.
35. It is crazy to think that doing the same old things will produce different results.
36. When you see that you can find and enjoy new cheese, you change course.
37. Simply believing that you'll find new cheese, changes your course.
38. You do not need to overcomplicate matters or confuse yourself with fearful thoughts.
39. The biggest inhibitor to change:
40. There is always new cheese out there whether you recognize it or not.
Read 'Chapter 5: A Discussion: Later That Same Day' & answer the following question(s):
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