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Course 171018- Pocket MBA
  Final Exam
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171018v - Pocket MBA

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20 CPE Credit Hours

Final Exam
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Read 'Chapter 1: Business Strategy and Operations Management' & answer the following question(s):
1. A mission statement describes the:
2. Elements analyzed within the organization's environment consist of :
3. One of the three levels of planning is:
4. An example of a type of strategic decision is:
5. Decision-making under certainty and conflict involves three major elements: decision strategy, states of nature and:
6. The weakness of simulation is that it:
7. Effective capacity or utilization is a ratio between expected capacity of a firm and:
8. Location break-even analysis is an economic comparison of locational options based on:
9. Work sampling is a work measurement methodology that estimates the portion of time and employee utilized in:
10. Aggregate planning is the link between short-term scheduling and:
11. For manufacturing operations, which is not part of a traditional aggregate planning analysis?
12. Which of the following is not an aggregate planning strategy?
13. Which aggregate planning method does not generate an optimal solution?
14. Scheduling is the management of organizational resources to achieve
15. The apportioning of jobs to production centers is
16. Sequencing is a process that determines the priorities job orders should have in the manufacturing process. Sequencing results in priority rules for job orders.
17. The primary purpose of PERT is to:
18. Johnson's rule for job sequencing is used if
19. In a network, total slack refers to
20. For an activity, if a = 2, m = 10 and b = 12, then te =
21. PERT is widely used to plan and measure progress toward scheduled events. PERT is combined with cost data to produce a PERT-COST analysis to
22. When making a cost/time trade-off in PERT analysis, the first activity that should be crashed is the activity
23. PERT and the critical path method (CPM) are used for
24. The primary difference between Program Evaluation and Review Technique (PERT) and Critical Path Method (CPM) is that
25. Just-In-Time (JIT) Inventory is an inventory system that maintains:
26. The information requirements for the technique MRP do not include
27. Manufacturing resources planning (MRPII) integrates such information as
28. A major component of total quality management (TQM) is:
29. Total quality management in a manufacturing environment is best exemplified by
30. One of the main reasons that implementation of a total quality management program works well through the use of teams is
31. One of the main reasons total quality management (TQM) can be used as a strategic weapon is that
32. ISO 9000 is the general name used through the European Economic Community for:
33. A university gives all of its student's physical fitness tests each semester to determine the quality of their physical fitness program. If the data is recorded as pass or fail, which chart would be most useful?
34. Management of a company is attempting to build a reputation as a world-class manufacturer of quality products. Which of the following measures would not be used by the firm to measure quality?
35. Benchmarking typically involves the following steps except:
36. Quality is achieved more economically if the company focuses on
37. These are graphical charts used to help identify sources of quality deficiencies.
38. A group decision-making technique operating under the rules that no one's idea should be criticized no matter how outrageous it may appear is
39. Using the 80/20 rule for analysis involves the
40. The advantages of group decision making do not include:
41. Delphi technique is a process of soliciting ideas by using:
42. Basically, leadership consists of:
43. Market value is established by:
44. “Product” in “four P’s” does not involve:
45. The marketing mix consists of product, place, promotion, and:
46. Management develops product position maps to analyze how consumers position products relative to:
47. Market planning includes the areas of the company’s marketing mix, the marketing budget, priority allocations, distribution methods and:
48. Product and brand managers are specialists who:
49. Marketing research includes financial research.
50. An example of a demographic segment is:
51. Corporate Branding, a U.S. consulting firm, measures the worth of a brand by tracking business people’ perceptions of a company name and rating this as a percentage of its market capitalization.
52. New product failures occur for a number of reasons including:
53. The promotional mix is the blending of five areas: advertising, sales promotion, public relations, direct marketing and:
54. A legally binding contract’s essential elements include: agreement, consideration, contractual capacity, legality of purpose and
55. Consideration can be money, property rights and
56. A void contract is one that
57. Remedies available for a breach of contract include: compensatory damage, consequential damage, punitive damage, and
58. Since the 2005 new bankruptcy legislation, more individuals are expected to file for
59. Bankruptcy is a procedure under state and federal law allowing an honest debtor to
60. There are major laws concerning advertising, labeling and packaging, and
61. A negotiable instrument can be assigned or negotiated if it is signed by the maker, contains an unconditional promise or order to pay, is payable on demand and
62. The scope of an agent’s authority is based on
63. A deed is a document used to transfer
64. Under workman’s compensation, employee may recover hospital and medical expenses, disability benefits, and
65. Business torts are
66. Substantial civil and criminal liability can arise out of business transactions because of criminal acts, violation of ethical duties and
67. Economics attempts to solve a wide variety of problems, excluding
68. Which one of the following would not be included in the calculation of the gross domestic product (GDP)?
69. Under the income approach, gross domestic product (GDP) is measured as
70. This is not an unemployment indicator.
71. Which of the following is not a lagging economic indicator?
72. Based on a survey of 375 companies in 17 industries, this measures new orders, inventories, exports, and employment in the service sector.
73. Which of the following is not a leading economic indicator?
74. Measures of money supply do not include
75. This is the rate on short-term loans among commercial banks for overnight use.
76. Three or more straight monthly drops of housing starts are generally considered a sign of recession.
77. The balance of payments of a country
78. A weak dollar makes foreign goods comparatively more expensive
79. The Unique features of financial management of a multinational corporation (MNC) include: Multiple currency problems, various legal problems, institutional and economic constraints, and
80. Which of the following is not a multinational firm?
81. Exchange rates may be in terms of dollars per foreign currency unit. This is called
82. A foreign exchange rate is
83. An indirect quote is when
84. A "forward" transaction
85. A cross rate is when
86. Transaction exposure measures changes in the value of outstanding financial obligations
87. The potential for an increase or decrease in the parent’s net worth and reported net income caused by a change in exchange rates since the last consolidation of international operations is called
88. Hedging
89. All of the following operating strategies are used for the management of transaction exposure except
90. The primary method by which a firm may protect itself against operating exposure impacts is
91. Operating exposure
92. The objective of operating exposure management is
93. Foreign currency options can be purchased or sold to guard against changes in exchange rates during a period of contract or exposure to risk from such changes. This process is known as
94. Buying insurance policies for political risks are called:
95. Interest Rate Parity (IRP) states
96. An EIS is also called executive support system (ESS).
97. Executive Information Systems include all except
98. Typical outsourced IT services do not include
99. Major components of Expert System do not include
100. An Expert system contains six major components with one of the components featuring online help facilities, debugging tools, and other tools designed to assist users. This feature is known as:
Read 'Chapter 2: General Management' & answer the following question(s):
Read 'Chapter 3: Marketing' & answer the following question(s):
Read 'Chapter 4: Business Law' & answer the following question(s):
Read 'Chapter 5: Economics' & answer the following question(s):
Read 'Chapter 6: Multinational Business and Finance' & answer the following question(s):
Read 'Chapter 7: Information Technology (IT) and Computer Applications to Business' & answer the following question(s):
Read 'Chapter 8: Wireless technology' & answer the following question(s):
Read 'Chapter 9: Definition' & answer the following question(s):
Read 'Chapter 10: Summary' & answer the following question(s):
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