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1.
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How do information systems and information technologies differ? N/A
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  The terms information systems and information technologies are essentially the same and can be used interchangeably.
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The term information systems describes all the components and resources necessary to deliver its information and functions to the organization. The term information technology refers to the various hardware and software components necessary for the system to operate.
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Information technology can contain simple hardware components such as pencil-and-paper while information systems rely on computer based technologies.
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The term information technologies describes all the components and resources necessary to deliver its information and functions to the organization. The term information systems refers to the various hardware and software components necessary for the system to operate.
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2.
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Information systems are classified as either operations or management support information systems. Which one of the following would NOT be classified as a management support system? N/A
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Transaction processing systems.
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Executive information systems
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Management information systems.
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Decision support systems.
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3.
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software suite is best described as a(n): N/A
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General purpose application program.
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Application specific program.
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System management program.
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System development program.
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4.
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Components in system software do not include: N/A
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Language processors
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Application software
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Utility programs
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Operating systems
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5.
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Information systems do not cover: N/A
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Office information systems
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Decision support systems
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Personal development systems
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Management Reporting system
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6.
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Which one of the following statements about an executive information system (EIS) is incorrect? The EIS N/A
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Provides top executives with immediate and easy access to information in a highly interactive format
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Helps executives monitor business conditions in general and assists in strategic planning to control and operate the company
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Is designed to accept data from many different sources; to combine, integrate, and summarize the data; and to display this data in a format that is easy to understand and use
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Is likely to be one of the most widely used and the largest of the information subsystems in a business organization
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7.
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Which of the following statements is not true? N/A
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Companies may choose to use information technology to support efficient everyday operations.
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If a company emphasizes strategic business uses of information technology, its management should view IT as a major competitive differentiator..
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A company emphasizing the use of IT as a competitive strategy would emphasize the hardware and network performance of the infrastructure.
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A company emphasizing the US of IT as a competitive advantage would devise business strategies that would use IT to develop products, services and capabilities that would give the company major advantages in the markets in which it competes.
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8.
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Decisions made at the operational management level tend to be more: N/A
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Structured.
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Semistructured.
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Unstructured.
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Self-structured
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9.
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Activities that describe management activities do not include: N/A
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Plan
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Organize
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Format
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Coordinate
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10.
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Levels of managerial decision making do not include: N/A
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Risk
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Operational
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Tactical
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Strategic
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11.
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Which of the following is not an MIS model: N/A
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Geographic
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Narrative
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Physical
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Mathematical
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12.
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Conceptually, the circuitry of a central processing unit (CPU) can be subdivided into two major subunits that are called the: N/A
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Arithmetic-logic unit and control unit
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Control unit and RAID unit
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RAID unit and CD-RW unit
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Fuzzy logic unit and neural net unit
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13.
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A computer is a system of hardware devices that are organized according to their system function. The function of a processing device is to: N/A
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Convert data into electronic machine-readable form for direct entry or through telecommunications links into a computer system
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Perform the arithmetic and logic functions required in computer processing
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Convert electronic information produced by the computer system into human- intelligible form for presentation to end users
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Store data and program instructions needed for processing
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14.
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Components of a computer system unit do not include: N/A
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Utility board
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System board
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Central processing unit
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Main memory
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15.
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_______________________ is not an example of Internet appliances: N/A
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PDAs
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Satellite radio
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Set-top boxes
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Cellular phones
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16.
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A dual-core device contains: N/A
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Two independent microprocessors
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Two disk drives
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Two sets of systems software
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Two key boards
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17.
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Selecting a laptop computer is trickier than buying a desktop PC because laptops are more ____________ and more personal. N/A
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Diverse
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Expensive
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Dimensional
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Vulnerable
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18.
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Which of the following is the latest Microsoft’s Windows operating system: N/A
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UNICOS and COS
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Windows Vista
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Windows XP
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MS and MAC
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19.
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Major functions provided by operating systems (OS) do not include: N/A
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Management tasks
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Retooling
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User interface
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Booting
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20.
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An open source code operating system is: N/A
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Netware OS
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Linux
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Microsoft Windows
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Java
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21.
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A local-area network (LAN) operating system developed by Novell Corporation is: N/A
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22.
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A sample statement of fourth generation language is: N/A
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1.00E+15
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Select name from executive
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Counter: = 20
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Update the inventory file by transaction file
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23.
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Examples of third generation programming include all the following except: N/A
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Machine Code
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COBOL
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PACAL
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BASIC
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24.
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.___________________ is not a third generation programming language: N/A
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COBOL
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Query
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FORTRAN
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C/C++
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25.
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The interaction of programming objectives that groups together other programming procedures is: N/A
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ADA
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Query language
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Object-oriented programming (OOP)
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C language
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26.
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_________________ is commercial software offered to users without initial charge. N/A
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Firmware
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Middleware
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Shareware
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Finalware
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27.
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Computer manufactures are now installing software programs permanently inside the computer as part of its main memory to provide protection from erasure or loss if there is interrupted electrical power. This notion is called: N/A
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Firmware
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File integrity
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Software control
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Hardware security
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28.
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Software that is not protected by copyright law is: N/A
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Proprietary software
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Public domain software
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Single user license software
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Site users license software
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29.
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Which one of the following statements would best describe presentation graphics software? N/A
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May require additional hardware capabilities, such as the use of color monitors or graphic terminals
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Cannot be used to produce hard copy reports
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Present data only in the form of numeric tables
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Produce results, which totally replace displays of numbers and text material
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30.
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The smallest element of data addressed in a file is a: N/A
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Bit
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Character
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Field
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Record
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31.
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A set of related characters, like a social security number, is called a: N/A
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32.
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Major database software is: N/A
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Excel
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Access
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SPSS
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Power Point
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33.
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_____________________ involves using a microcomputer and peripherals to mix text and graphics to produce high quality printouts. N/A
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Powerpoint presentation
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Desktop publishing
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Graphic software
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Wordprocessing
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34.
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Which one of the following is a personal information manager? N/A
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Excel
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MS Outlook
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Approach
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MySQL
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35.
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You cannot get software assistance from: N/A
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Co-dependent
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Software vendor
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Software on-line help
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Professional consulting firms
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36.
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Database management systems offer many advantages over file management systems; one advantage defined as “the same data field appears in different tables sometimes in different formats” is: N/A
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Improved data integrity
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Reduced data redundancy
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Improved data security
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Reduced development time
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37.
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Types of file organizations used on secondary storage devices do not include: N/A
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Indexed sequential
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Direct file
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Probability file
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Sequential file
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38.
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File organization used on secondary storage devices and filed on tape are processed as: N/A
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Direct file
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Index-sequential file
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Sequential file
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Norton file
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39.
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A database with fields and records arranged in a family tree, with lower-level records subordinate to higher-level records is: N/A
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Direct file
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Hierarchical database
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Relational database
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Sequential file
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40.
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In databases, the data records are organized and identified by using key fields which include all the following except: N/A
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Primary keys
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Secondary keys
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Temporary keys
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Foreign keys
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41.
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Other features in a database managements system that stores data definitions or a description of the structure of data used in the database is: N/A
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Database recovery
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Database utilities
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Data dictionary
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Database design
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42.
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Some techniques to recover a system failure include all except: N/A
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Recovery via processing
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Recovery via rollback/roll forward
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Horizontal/vertical spacing
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Transaction logging
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43.
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A query language is a simple English-like language. T F N/A
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44.
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New data communication technologies do not include: N/A
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Cone/rod coding
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Voice mail
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Electronic mail
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Teleconferencing
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45.
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Data representation that uses a binary system to represent anything is usually: N/A
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Analog Data
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Digital Data
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Voice Data
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Picture and Video Data
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46.
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A communications medium that is one or more central wires surrounded by thick insulation is: N/A
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Twisted-pair cable
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Coaxial cable
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Optical fiber.
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A satellite
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47.
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Fiber optics are regarded as the communications media of the future primarily because of: N/A
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Greater flexibility
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Greater mobility
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Greater resistance
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Greater speed and capacity
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48.
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Which of the following statements is false regarding security software? N/A
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Firewalls block unauthorized traffic from entering the Intranet.
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Monitor the separation of duties within applications
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Security software controls access to information system resources
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Security software identifies and authenticates users, controls access to information, and records and investigates security related events and data.
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49.
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The ________________ a collection of interconnected computer networks, linked by copper wires, fiber-optic cables, wireless connections, etc. N/A
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50.
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Which of the following statements is false regarding Internet2? N/A
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Internet2 is a high-performance network that uses an entirely different infrastructure than the public Internet we have today
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Internet2 is intended to replace the Internet
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Most Internet2 users are connected via Abilene
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Internet2 is all about high-speed telecommunications and infinite bandwidth
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51.
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In distributed data processing, a ring network: N/A
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Has all computers linked to a host computer, and each linked computer routes all data through the host computer
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Links all communication channels to form a loop, and each link passes communications though its neighbor to the appropriate location
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Attaches all channel messages along one common line with communication to the appropriate location via direct access
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Organizes itself along hierarchical lines of communication usually to a central host computer
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52.
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An insurance firm uses a wide area network (WAN) to allow agents away from the home office to obtain current rates and client information and to submit approved claims using notebook computers and dial-in modems. In this situation, which of the following methods would provide the best data security? N/A
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Dedicated phone lines
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Call-back features
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Frequent changes of user ID's and passwords
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End-to-end data encryption
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53.
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Which of the following statements is not true regarding real time conferencing as compared to telephone conferencing? N/A
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Only two users can communicate simultaneously
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A written record can be kept of all statements
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It is also called ôchattingö
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Problem situations may be solved more quickly
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54.
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________________ is not an automatic feature available for different types of modems: N/A
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Self test
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Extra sensory log-in
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Direct dialing
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Auto/ dial
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55.
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Downloading or uploading file from an online system is: N/A
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Electronic mail
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File transfer
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Online research
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Online transactions
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56.
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A topology that provides a reliable, complex network structure relatively immune to bottlenecks and other failures because of its multiplicity of paths is: N/A
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Hierarchical Topology
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Mesh Topology
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Star Topology
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Ring Topology
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57.
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The disadvantages of interfacing networks (LANs) include: N/A
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If one LAN fails, the other LAN still functions
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Some network functions may not be able to go across network boundaries
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It is more reliable and can be used for critical activities
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It is flexible in having individual sub-networks to meet particular tasks.
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58.
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A network that covers a large geographic area is most commonly referred to as a(n): N/A
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Wide area network
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Local area network
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Internetwork
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Intranet
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59.
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Your text describes a number of telecommunications networks. A network that serves a company that is located on one floor or in one building is called a(n): N/A
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Bus network
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Local area network
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Dedicated network
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Extranet.
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60.
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Advantages of interfacing networks do not include: N/A
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Greater complexity
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Lower total network costs
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Flexibility
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Can be used for critical activities
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61.
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Some of the most popular user friendly commercial online services include all the following except: N/A
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MSN
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Earthlink
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Mozilla
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AOL
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62.
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There are several types of online systems. An example of commercial online systems is: N/A
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Customer supplier (direct connection)
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Bulletin board
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Stock marketing research
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Direct connection
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63.
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__________________________ is not one of US Government’s STAT_USA online database services: N/A
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Hoover's Online
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Bureau of Economic Analysis (BEA)
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Bureau of the Census
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Bureau of Labor Statistics
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64.
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An organizational Internet that is guarded against outside access by a firewall is a(n): N/A
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Extranet
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Intranet
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Private Internet
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Virtual private network
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65.
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The spectrum of telecommunications-based services today is wide and expansive. Which of the following is not part of the spectrum of telecommunications-based services available? N/A
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Broadcast TV
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Multimedia services
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Firewalls
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Telecommuting
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66.
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Practical applications of Intranet do not include: N/A
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Furnishing outside CPAs with accounting, audit, and tax information
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Creating virtual private networks (VPNs) between companies, business partners, and clients.
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Transferring information to government agencies (e.g., Department of Commerce, SEC, IRS)
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Providing information to salespersons in the field and managers at different branch
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67.
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Intranets provide all except one of the following features: N/A
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Easy navigation
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Micro-hindsight
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Rapid prototyping
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Scaleable
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68.
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Practical applications of Intranets will not include: N/A
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World Wide Web services
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Displaying e-mail
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Providing spreadsheets and data reports
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Furnish resource needs and reports to suppliers
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69.
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The majority of Web applications operate in the Web server through a common gateway interface (CGI) to connect users to databases. Most CGI programs are written in: N/A
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C language
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TCL or Pert (a script language)
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C++ language
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Basic HTTP
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70.
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Many popular business uses of the Internet include: N/A
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Electronic discussion forums and bulletin board systems
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Gathering information by performing online searches using web browsers and search engines
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Downloading software and information files and accessing databases
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Holding real-time conversations with other Internet
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71.
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A secure network that uses the Internet as its main backbone network to connect the Intranets of a company's different locations, or to establish Extranet links between a company and its customers, suppliers, and other business partners is called a(n): N/A
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Local are network
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Wide area network
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Virtual private network
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Client/server network
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72.
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You should not consider ___________________________ in selecting software: N/A
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Ease of use
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Ease of customization
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Price
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Compatibility and integration
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73.
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__________________ is not a module of integrated accounting software. N/A
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Inventory
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Accounts receivable
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Working capital management
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Fixed assets
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74.
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________________ serves as a cross-functional enterprise backbone that integrates and automates many internal business processes and information systems within the manufacturing, logistics, distribution, accounting, finance, and human resource functions of a company. N/A
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Enterprise resource planning
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Supply chain management
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Electronic data interchange
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Value chain management
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75.
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Fundamentally, ________________ helps a company get the right products to the right place at the right time, in the proper quantity and at an acceptable cost. N/A
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Enterprise resource planning
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Supply chain management
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Electronic data interchange
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Material requirement planning
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76.
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Companies are turning to customer relationship management (CRM) to improve their customer focus. CRM uses information technology to create a cross-functional enterprise system that integrates and automates many of the customer-serving processes in the following functional business areas except? N/A
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Sales
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Marketing
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Internal control
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Customer service
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77.
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Which one of the following is the least likely financial goal or target? N/A
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Expected returns on investment
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Earnings growth
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Innovation and patents
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Desired debt-to-equity ratios
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78.
|
Lack of proper funds management does not imply: N/A
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Lower profits
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Possible bankruptcy
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Higher leverage.
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Poor financing decisions
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79.
|
Which one of the following is not an application of the Z Score Model? N/A
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Merger analysis
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Loan credit analysis
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Character analysis
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Auditing analysis
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80.
|
Financial ratio analysis addresses all except: N/A
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How well a business is doing?
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How budgets are prepared?
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What are a business' strengths?
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What are a business' weaknesses?
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81.
|
Which of the following is not an example of short-term decisions? N/A
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What is a safe minimum cash balance for the firm?
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Should you lease or buy?
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How much does the cash flow fluctuate seasonally?
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When do these seasonal fluctuations occur?
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82.
|
Manufacturing disciplinary areas do not include: N/A
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Manufacturing intelligence
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Engineering
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Facility design
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Fabrication
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83.
|
Product engineering is the starting point for product distribution. T F N/A
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84.
|
CAM includes the following functions, except: N/A
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Lunar design
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Robotics
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Monitoring
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Numeric control
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85.
|
The goal of JIT is not to: N/A
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Produce limited production runs
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Produce with no waste of labor
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Produce instantly with no lead time
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Produce good quality products
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86.
|
Information needs of marketing managers do not include: N/A
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|
|
Improving new product development
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Supply chain
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|
Market orientation
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|
Market segmentation
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87.
|
Marketing MIS subsystems do not include: N/A
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|
|
Product development
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Internal systems
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Market research
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|
Advertising
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88.
|
The primary purposes of a sales plan do not include: N/A
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|
|
To reduce uncertainty about the future revenues
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To eliminate management judgments and decisions from the planning process (e.g., in the marketing plans)
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To provide necessary information for developing other elements of a comprehensive profit plan
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To facilitate management's control of sales activities
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89.
|
Sales planning and forecasting often are confused. Although related, they have distinctly different purposes. T F N/A
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90.
|
Risk analysis does not handle: N/A
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|
|
What-if
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Compact in put
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|
Fitting data to distributions
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|
|
Sensitivity
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91.
|
Palisade's DecisionTools Suite is a DSS tool for N/A
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|
|
Financial statement analysis
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|
Contribution analysis
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Risk and decision analysis
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|
Break-even analysis
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92.
|
An Expert system contains six major components with one of the components featuring online help facilities, debugging tools, and other tools designed to assist users, this feature is known as: N/A
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Knowledge Database
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Domain Database
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User Interface
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Intelligence Interface
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93.
|
Which one of the following statements would best describe expert systems software? N/A
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|
Is normally developed using traditional languages like COBOL and FORTRAN
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|
Includes an inference engine program used to process the rules and facts related to a specific problem
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Uses a knowledge base containing only facts
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|
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Uses a model base and makes decisions
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|
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94.
|
A bank implemented an expert system to help account representatives consolidate the bank's relationships with each customer. The expert system has: N/A
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|
|
A sequential control structure
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|
Distinct input/output variables
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|
|
A knowledge base.
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Passive data elements
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95.
|
Which method of knowledge representation represents knowledge in an expert system's knowledge base in the form of cases, such as past performance, occurrences and experiences? N/A
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|
|
Case-based reasoning
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|
|
Frame-based knowledge
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|
|
Object-based knowledge
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|
|
Rule-based knowledge
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96.
|
Fuzzy logic deals with: N/A
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|
|
Precise values
|
|
|
Degrees of certainty
|
|
|
Uncertainty
|
|
|
Certainty
|
|
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|
97.
|
An application of an Expert System used in the global financial market is: N/A
|
|
|
24 hours Trading Programs
|
|
|
Underwriting
|
|
|
Hedges
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|
|
Arbitrage
|
|
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|
|
98.
|
The drawbacks of an expert system include: N/A
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|
|
Increased output and productivity
|
|
|
Failing to adapt to a continually changing environment
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|
|
Capture of scarce expertise
|
|
|
Knowledge sharing
|
|
|
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|
99.
|
Which one of the following is a benefit of expert systems? N/A
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|
|
Their ability to preserve and reproduce the knowledge of experts
|
|
|
Their ability to support subjective managerial decision-making
|
|
|
Their limited focus
|
|
|
Their use in problem areas requiring broad knowledge and subjective problem solving
|
|
|
|
|
100.
|
Fraudulent emails are also known as: N/A
|
|
|
Phishing
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|
|
Piggybacking
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|
|
Data Manipulation
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|
|
Scavenging
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|
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|
